It was Saturday morning, a perfect day to stroll morning market…
Hence, i went to this very same stall that I had my last nudle meal, and dare myself to order…
btw, tis soh-poh isn’t me ;-)
I wonder what is wrong with AmBank staffs these days?
Their frontline services hav changed tremendously…
Not a good change but a NEGATIVE one with RUDE and ARROGANT officers.
Went to the branch in Sri Petaling to renew my car insurance a few days back. As in the previous years, a helpful staff at the customer service desk will assist with the calculation, but this time, a plump lady (due to lazying too much?) who happened to be there was so unwillingly to even answer simple question but to ask me to direct all those to the counters.
What kind of service is that??? Even the gahvermen officers are much better than them!
There I went, to the counter only to be greeted by another stern-looking officer…by the name of Syamiza. Again, another lazy bum who is just as 'slow' as the first one. Her answer is like “the calculation is just similar as in previous years” fullstop.
That one I know lah…but what is the figure???
When asking on what are the items that can be deducted and by how much…all that she mentioned is that “it all depends on u!”
Depends on me about wut???
I got so pissed off with her incomplete answer that did not even answer my question. Any Tom, Dick and Harry can even answer with such line.
Of course when I m asking such, my intention is to reduce the premium, summore this lady showed her blur face with her stupid answer. Cibai betul!
She then asked me to value my car. As I m unsure of whether there is a metrics to value certain vehicle, I asked for a suggestion.
And again, she gave her default answer “it all depends on u”.
Is she trying to fool me or what?
Then, with an arrogant tone, she offers a suggestion after seeing me thinking for long.
Alas, I requested her to provide me the figure and I do the calculation myself, by borrowing her calculator. And even with that, she was so reluctant to do so…I really have to specify my query that I ONLY WANT to know how much is the ‘basic premium of the insured amount’.
Well, this is the most terrible bank services I hav ever encountered. And mind u, there was no one in the bank during that hour and it was a weekday, not even nearing the closing time.
It simply gave me that impression as if these staffs hav just got their pay cut, hence such bad services.
Went to renew my passport at Pusat Bandar Damansara few days back. Before goin, I did a lil' homework by gathering some info from this blog:
This site might be a great help for many first timers who plan to go there, but unfortunately not for me.
I reached there at about 9:30am, parked my car next to HELP institute, and mind u, the ticket machine was under repair. Fearing they will charge me a maximum of RM7 per entry, I walked to the security kiosk to get my time stamped parking ticket, which is written manually on a piece of useless card.
As I proceed to the immigration office, there were already touts standing outdoor trying to confuse u with their services…some even claimed that the photo kiosk in the immigration office isn’t working, thus u will need their services…These people are darn ANNOYING!
A fren who went there earlier this year told us that the DIY machine was kaputt during his last visit…and most likely it will still kaputt since then. We went to check and found that his statement is INDEED TRUE. Those machines have been sitting there redundantly, collecting dust and gonna be a museum item soon.
Hence, no choice but to head up to the counters to do it manually - the GahVerMen way.
Before that, hav to purchase the forms at RM1 each…wut the fark?!!!!@#$%^&
They charged us for even a piece of paper? DARN! Imagine having 10 members in the family and u will be spending like RM10 for just 10 pieces of paper! We already paid so much for our new passport and taxes, and still the gahvermen want to rob us more…blardy $$$ sucking GahVerMen!
My advise to u: Go print ur own copy from internet before heading here and make sure it is with front-back page.
Altogether it took about 3.5 hour to complete, thank God the service is fast and the frontline officers are cordial enuff to assist us…but I still prefer the services in Subang…better services and lesser touts…muahaha!
Not to waste any time in that darn boring place, I rushed off to the parking lot and get my car out before they overcharge me…but too bad, this $$$ sucking authority who operates the parking lot still charged me RM7!!!!!
Total damages: RM300 (for a new passport) + RM1 (for the form) + RM10 (photos) + RM0.20 (photocopy IC) + RM7(parking fare) = RM 318.20
And I ended up paying extra RM2 for the photos when I could get them at just RM8…
If you see a guy (especially Indian) who rides a motorbike with a bloody hand knocking on your window demanding you to stop and asking for tissue paper to clean the blood when you are driving a car, remember DO NOT stop the car at all. Even if he damages your car or holds the side mirrors tightly, DO NOT stop the car but drive directly to the nearest police station. This kind of criminal tactics have been reported in about 40 cases in Seremban, K. Lumpur, Shah Alam, P.Jaya and Klang Town police stations (actually around the whole country). These guys are mainly Indian gangsters, They work in a group and dare to commit this crime even in crowded areas where nobody will dare to stop the car to help you. The main purpose of this dirty tactic is to rob you and/ or even commit rape if you are female driver driving alone. Please forward this message to the people you care about.
Dr Jeyashree Srinivasan
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